LibAnswer to Keep Statistics

Our library acquired LibAnswers over the summer. I really like this product! In addition to creating a Library FAQ and allowing auto responses to commonly asked questions via text, LibAnswers has a module called Reference Analytics. You can set up a bank that suits the needs of your library. Additionally, it is a lot easier to have multiple service points use the same statistics system because it is easy to filter results. I also like that any time we get an email, text, or FAQ question, there is the option to automatically counted the question in the statistics. For more information on LibAnswers, contact Springshare.

iLibrarian and Zoho Creator

One of my new favorite blogs is iLibrarian. I find a lot of the posts relevant to my needs professionally and occasionally personally.

I stumbled upon this blog when I was looking for a way to keep Reference Statistics that didn't require server space, significant programming knowledge, or lots of cash.

Thanks to iLibrarian, I found Zoho Creator. Zoho Creator is free, and I had a web-based Reference Statistics program up and running in under 20 minutes. The drag and drop technology is great. Signing up was easy too. In addition to creating a Zoho account, you can sign in to Zoho using your Yahoo ID, Google Account, or Facebook Account.

If you want to know if this would be right for you, you can look at the sample of the program on the iLbriarin Blog.